According to a 2013 Forbes survey, 40% of consumers felt that companies in general had broken their brand promise. When that happens, the survey stated that 90% of consumers would switch brands. When that occurs companies must work extremely hard to win back a consumer’s trust.
Come on up and step inside. At the top of The Red Staircase you’ll see what our PR, Marketing and Creative specialists are talking about. We’re here to offer inside knowledge and expertise from everyone in our integrated agency. You’ll find insights, opinions, fun facts, the truth about advertising and so much more.